Privacy Policy

Findlen is a platform that photographers, videographers and other creative professionals use to run their business, including quotations, bookings, live events, client selection and delivery.

Who this policy covers

• Creators: photographers, videographers and other professionals with a Findlen account.
• Clients:a creator's customers. Most clients access quotations and deliveries through a private link and passcode, without an account. A client may also accept a creator's invitation to create a Findlen account where that option is provided.
• Event guests and viewers: people who open a live event page shared by a creator, including guests who choose to use face search when that feature is available.
• Visitors: people who visit our website.

Explore is for creators. Explore is currently disabled. When enabled, it is intended for signed-in creators to discover other creators and, where supported, request or book their services. Clients and event guests are not shown Explore through the client or event experience.

Our role for creators' client data

When a creator adds client details, creates quotations, uploads event photos or videos, or otherwise provides us with personal data relating to their clients or event guests, Findlen generally processes that data on the creator's behalf and according to the creator's instructions. The creator is responsible for determining the purposes for which that data is collected and used and for having the appropriate authority to provide it to Findlen.

For your own Findlen account and for face-search processing described in Section 3, Findlen determines the purposes and means of processing.

If you are a creator's client or event guest and have a question about data controlled by that creator, you may contact the creator directly or contact Findlen. We will assist where appropriate.

Information about other people

If you provide us with another person's personal data, such as when a creator adds a client or sends an invitation, you should have the appropriate right or authority to provide that information and should inform the person as required by applicable law.

We use personal data for the following purposes:

India

For processing subject to Indian law, we process personal data on the basis of consent or where processing is otherwise permitted under applicable law, including legitimate uses recognised under the Digital Personal Data Protection Act, 2023 and its applicable Rules.

No automated decisions with legal effects

We do not make decisions about you based solely on automated processing that produce legal effects or similarly significant effects.

Findlen may use automated image or media processing to provide product features, including scoring live photos for potential highlights. This highlight processing is separate from face search and is not used to make legal or similarly significant decisions about you.

No training on your content

Findlen does not use creators' photos, videos, client data or face-search data to train or fine-tune general-purpose AI models.

We do not sell your personal data. We do not use personal data for cross-context behavioural advertising.

Within Findlen

Creators and their clients.Information created as part of a creator-client relationship, including quotation decisions, selections, approvals and delivery content, may be shared with the creator and the relevant client according to the creator's configuration and access controls.

Private links and passcodes. People who have access to a Findlen quotation, delivery or event link, and any required passcode, may be able to view the information made available through that link. Do not share these links or passcodes with unauthorised people. Creators are responsible for managing and revoking access to links they create.

Other creators.When Explore is enabled, a creator's profile, portfolio, services, general location, reviews and ratings may be visible to signed-in creators through Explore. Information intentionally made public by a creator may also be accessible through links or pages the creator chooses to share.

Service providers

We use service providers to operate Findlen. These currently include:

Service providers process personal data as necessary to provide their services to us or as otherwise permitted by applicable law, and are subject to appropriate contractual or technical safeguards.

Live video and YouTube

Findlen uses YouTube API Services to provide live video features. Findlen-created broadcasts are unlisted and are shown through an embedded YouTube player on the Findlen event page.

By watching a YouTube-powered stream on Findlen, you are also subject to the YouTube Terms of Service. YouTube may process information about your interaction with the player under the Google Privacy Policy.

Findlen may use privacy-enhanced YouTube playback where available.

Payments

Web subscriptions and add-ons are processed through Razorpay. In-app purchases are currently processed through Apple's App Store on iOS.

Payment providers handle card and bank information under their own privacy policies. Findlen receives only the information necessary to manage subscriptions, payments, refunds and related records. Cancellations and refunds are covered by our Refund & Cancellation Policy.

Legal, safety and fraud prevention

We may disclose information where reasonably necessary to comply with applicable law, court orders or lawful requests from authorities, or to protect the rights, property or safety of Findlen, our users or others.

Business changes

If Findlen or Vaaryan Interfaces Private Limited is involved in a merger, acquisition, restructuring or sale of assets, personal data may be transferred as part of that transaction, subject to applicable law and the protections described in this policy.

Where data is stored

Findlen's production infrastructure includes services hosted in Google Cloud/Firebase regions in India, including asia-south1 (Mumbai). Some supporting services or infrastructure may operate in other regions or countries.

Findlen uses service providers that may process data outside India. Where personal data is transferred internationally, we use safeguards required by applicable law.

Where GDPR or UK GDPR applies, international transfers are supported by appropriate safeguards where required, such as Standard Contractual Clauses or another legally recognised transfer mechanism.

Security

We use reasonable technical and organisational safeguards designed to protect personal data, including encryption in transit, encryption at rest where supported, access controls, passcode-protected client links, monitoring for abuse and controlled staff access.

Live photo ingestion may use secure transfer mechanisms such as HTTPS/TLS or FTPS, depending on the ingestion method.

No online service can guarantee absolute security.

Data breaches

If we become aware of a personal data breach, we will take steps to contain, investigate and remediate it, and notify affected individuals and authorities where required by applicable law.

Where the Digital Personal Data Protection Act and its applicable Rules require notification to the Data Protection Board of India and affected Data Principals, we will make those notifications within the applicable statutory timelines.

Account deletion

You may request deletion of your Findlen account from the account settings in the app or on the web.

When you request deletion, your account is immediately placed into a deletion state, and a 14-day cancellation period applies before the account and associated data are permanently removed. This period lets you cancel an accidental deletion request.

You may cancel the deletion request during that period.

Some information may be retained after deletion where necessary to comply with law, resolve disputes, prevent fraud or abuse, maintain security, or satisfy other legal requirements.

How long we keep data

We retain personal data only for as long as reasonably necessary for the purposes described in this policy, to provide the service, comply with legal and accounting obligations, resolve disputes, enforce agreements, maintain security, or otherwise as permitted by law.

We may retain limited information for longer where necessary to resolve disputes, enforce our terms, prevent fraud or comply with law.

Subject to applicable law, you may ask us to:

• Provide access to personal data we hold about you.
• Correct or update inaccurate information.
• Delete your personal data or account where applicable.
• Withdraw consent where processing is based on consent.
• Object to or request restriction of certain processing where applicable.
• Receive certain personal data in a portable format where required by applicable law.
• Raise a grievance about our processing of your personal data.

You can manage many account details through Findlen settings and request account deletion from the app.

For other requests, email support@vaaryan.com. We may need to verify your identity before completing a request. We will respond within the period required by applicable law.

If you are a creator's client or guest

Where a creator determines the purpose and means of processing, such as for a quotation, booking, event gallery or client record, contact the creator first. You may also contact Findlen, and we will assist or forward the request to the responsible creator where appropriate.

India

Under the Digital Personal Data Protection Act, 2023 and applicable Rules, Data Principals have rights to access, correct and erase their personal data, to nominate another person to exercise these rights, and to raise grievances, subject to the provisions and commencement of the applicable requirements. You can exercise these rights or raise a grievance by contacting our Grievance Officer (Section 9). If you are not satisfied with our response, you may approach the Data Protection Board of India once the applicable mechanism is in force.

European Economic Area and United Kingdom

Where GDPR or UK GDPR applies, you may have rights including access, rectification, erasure, restriction, data portability and objection, together with the right to withdraw consent where processing is based on consent.

You may also complain to the applicable data protection authority.

If Findlen becomes subject to a requirement to appoint an EU or UK representative, we will publish the representative's details here.

California and other US states

Where applicable US privacy laws apply, you may have rights to know/access, delete, correct and obtain information about the categories of personal information collected, used and disclosed.

We do not sell personal information or share it for cross-context behavioural advertising. Face data, where processed, is used only for the face-search functionality described in Section 3.

We do not discriminate against users for exercising applicable privacy rights.

Age and children

You must be 18 or older to create a Findlen account. Clients and event guests who open a creator's link without an account may be of any age; creators are responsible for any permissions needed for the content they share.

Findlen is a business platform and is not directed to children. Account holders must be 18 or older.

Children may appear in photographs and videos that creators upload, because events can include people of different ages.

Clients and event guests who open a creator-shared link may be under 18, because no Findlen account is required for that access.

Face search specifically requires the user to confirm that they are 18 or older.

Creators are responsible for obtaining any permissions or consents required by applicable law for photographing, uploading and sharing event content.

A parent or guardian may contact the creator or Findlen to request removal of a child's photo.

If we learn that we have directly collected personal data from a child in circumstances where applicable law requires parental consent or other protections, we will take the steps required by that law, including deleting the data where appropriate.

Cookies and similar technologies

Third-party links

Findlen may link to third-party websites and services. Those services have their own privacy policies and terms, and we are not responsible for how they process your information.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version and change the "Last updated" date.

For material changes, we will provide notice through the app, website, email or another appropriate channel where required by law. Where a change requires new consent, we will obtain that consent.

We will acknowledge and resolve grievances within the timelines required by Indian law.

App Store terms

For users who download Findlen from the Apple App Store, Apple's standard Licensed Application End User License Agreement may also apply: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/.

Last updated: October 2, 2026