Refund & Cancellation Policy

Findlen offers paid plans billed monthly or annually.

Your subscription renews automatically at the end of each billing period unless you cancel it before the renewal date.

How to cancel

• Bought on the Findlen website: cancel anytime from Profile → Subscriptions, or email support@vaaryan.com.
• Bought through the Apple App Store or Google Play: cancel in your Apple ID or Google Play account subscription settings.

Cancelling stops future renewals. You keep access to paid features until the end of the period you have already paid for. Cancellation alone does not create a refund for the current billing period, except as described in Section 2.

Payments made on the Findlen website are processed by Razorpay and are refunded by Findlen under this policy.

Subscription refunds

• Annual plans: cancel within 7 days of your first annual purchase and you will receive a full refund.
• Monthly plans: non-refundable once the billing period has started.
• We do not refund unused time after a subscription is cancelled, other than as stated above.
• For accidental purchases, technical failures on our side, or other genuine problems, contact us and we will review the request. We may offer a full or partial refund.
• Refunds required by applicable law will always be provided.

Duplicate or incorrect charges

If you were charged more than once for the same purchase, or charged the wrong amount, email support@vaaryan.com. Once confirmed, we refund the excess amount in full.

Failed payments

If money was deducted but the payment failed, Razorpay or your bank usually reverses it automatically within 5–7 working days. If it has not been reversed after that, email support@vaaryan.com with the transaction ID.

Storage add-ons and event passes can be bought separately from a plan.

These are activated immediately, so they are non-refundable once the storage has been used or the event pass has been activated for an event.

If you bought one by mistake and have not used it, or a technical problem on our side stopped you from using it, email support@vaaryan.com and we will review the request.

If a payment relates to a specific event or service that has already started or been delivered, it is not refundable.

If an event service cannot be provided because of a technical failure on Findlen's side, we will investigate and provide an appropriate refund or credit.

This policy covers only payments made to Findlen. Payments between creators and their own clients are governed by the creator's separate agreement with that client.

Subscriptions bought through the Apple App Store are processed by Apple. Refund requests must be made through Apple's refund process and are subject to Apple's terms. Findlen cannot directly refund a payment processed by Apple.

Subscriptions bought through Google Play are processed by Google. Refund requests are subject to Google Play's refund policies and processes. Findlen cannot directly refund a payment where Google controls the transaction.

Email support@vaaryan.com with:

• Your Findlen account email
• Transaction or order ID (Razorpay payment ID)
• Date of payment
• Amount paid
• Reason for the request

We may ask for more information to verify the transaction.

We acknowledge refund requests within 2 working days and share a decision by email within 7 working days.

Approved refunds are initiated within 5–7 working days to the original payment method. Your bank or card issuer may take a further 5–10 working days to show the credit.

Findlen is not responsible for delays caused by banks, card networks, Razorpay, Apple, Google or other payment providers.

GST charged on a refunded amount is refunded along with it. We will not deduct any amount from a refund that cannot lawfully be deducted.

Findlen is a digital service; nothing is shipped. Plans, storage add-ons and event passes are activated on your account immediately after successful payment.

Cancelling a subscription does not delete your Findlen account or content. To permanently delete your account, use the account deletion option in Findlen settings. Account deletion is covered by our Privacy Policy.

Findlen may change its plans or pricing from time to time. Changes do not affect a billing period you have already paid for. Where applicable law requires advance notice or consent for a price change, we will provide that notice or obtain that consent.

Nothing in this policy limits any mandatory rights you have under applicable consumer-protection, payment or other laws. Where the law gives you a more favourable right to a refund, cancellation or cooling-off period, that right applies.

Vaaryan Interfaces Private Limited
Plot No. 40/2, D Block, Narendra Nagar Colony, Ameenpur, Sangareddy, Telangana 502032, India
Email: support@vaaryan.com